Refund & Cancellation

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REFUND & CANCELLATION

A flexible cancellation policy:- We at Moneywalle are aware of how unpredictable life can be. To offer you peace of mind, we have created a cancellation policy that is focused on the needs of the customer:

  • a. Cooling-off Time:- You receive the benefit of a cooling-off period when you select Moneywalle. You can cancel our 30-day loans with no interest or penalties within 24 hours of the loan disbursement.
  • b. Simple Procedure for Cancellation:- If your situation changes within this time, our committed customer support team is available to help you through a simple cancellation procedure.
  • c. Open Terms:- All that has to be repaid when cancelling within the allotted time is the principal amount of the loan plus any interest that has accumulated until the cancellation date. We take great satisfaction in being open and honest, making sure you have a simple experience without any unpleasant surprises or additional costs.

At Moneywalle, we emphasize flexibility and clarity to make sure you're happy with every transaction.

Refund Guidelines

Transparency and client satisfaction are essential components of Moneywalle's loan procedure, which includes our return policy:

a. Unintentional Overpayments

Should you inadvertently pay more than twice the amount that was first quoted, you can be qualified for a reimbursement of the overpayment.

b. Effective Customer Service

In such cases, our committed customer support staff is here to help you right away. Just get in touch with us, describe the situation, and send along the supporting files so we can verify it. We promptly begin the refund process after verification.

c. Policy Purpose

Please be aware that normal loan repayments and other typical transactions are not covered by our refund policy; it only applies to unintentional overpayments.

Please do not hesitate to contact our customer support team with any queries or worries you may have about our refund policy or any other element of our services. Our top goal is your satisfaction, and we're here to help you every step of the way as you navigate your finances.